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Customer service
0800 427 666 (0800 HARMONEY)
Monday - Friday: 9am–6pm
Saturday & Sunday: Available via Live Chat
customerservice@harmoney.co.nz
investorservices@harmoney.co.nz
Collections
Monday - Friday: 9am–6pm.
collections@harmoney.co.nz
Shareholders
Head office
Level 3, 110 Customs Street West, Auckland CBD, Auckland 1010
PO Box 106-507, Customs Street East, Auckland City, 1143
info@harmoney.co.nz
Marketing enquiries
Do not mail
Add yourself to our Do Not Mail list. If you do not wish to receive any unsolicited addressed marketing mail to your home, simply add yourself to the Marketing Association's Do Not Mail register.
Press enquiries
Privacy enquiries
Complaints
If you would like to make a complaint, please contact us via complaints@harmoney.co.nz
Harmoney is also a member of an external, independent dispute resolution scheme operated by Financial Services Complaints Limited (FSCL) and approved by the Ministry of Consumer Affairs.
If we cannot agree on how to resolve your issue, you can refer the matter to FSCL by emailing info@fscl.org.nz, calling FSCL on 0800 34 72 57, by contacting the Complaint Investigation Officer, Financial Services Complaints Limited, Level 4, 101 Lambton Quay, Wellington 6145 or by post at PO Box 5967, Wellington 6145. Full details of how to access the FSCL scheme can be obtained on their website www.fscl.org.nz. There is no cost to you to use the services of FSCL.